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Compliancetrak FCA Compliance For Motor Dealers
ComplianceTrak dashboard displaying Consumer Credit and Insurance compliance steps for UK dealer groups

Dealer Compliance Solutions for UK Car Dealerships & Dealer Groups

Say goodbye to compliance risk and manual headaches.
ComplianceTrak offers a unified platform built specifically for UK car dealerships and

multi-site dealer groups to manage FCA consumer credit and general insurance

compliance — fast, transparent & fully digital.

Why Dealers Choose ComplianceTrak

Operating in the motor industry means meeting rigorous regulatory rules set by the Financial Conduct Authority (FCA). With the introduction of the Consumer Duty, the obligations on car retailers are greater than ever.

ComplianceTrak helps your business:

  • Minimise regulatory risk – maintain full audit trails, time-and-date stamps and secure records of every sale.

  • Curate strong customer outcomes – built with Treating Customers Fairly (TCF) as a core principle.

  • Improve operational efficiency – one platform for credit and insurance compliance across all sites, reducing duplication and human error.

  • Support your growth – configured for a single showroom or a large dealer network, fully integrated with CRM/DMS.

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A Complete Dealership Compliance Ecosystem

From the showroom to delivery, from one site to a nationwide network, ComplianceTrak brings all your compliance activity into one system:

  • Consumer Credit Module – capture qualifications, disclosures and suitability decisions with full traceability.

  • General Insurance Module – manage eligibility, suitability and product recommendations in line with FCA rules.

  • Vulnerable Customer Monitoring – track and report on KPI data for customers who need extra support.

  • Full-Suite Integration – works on PC, tablet and mobile; integrates via API with your CRM or DMS; fully paper-free system with digital signatures and audit trail.​

  • Reporting & Insight – consolidated dashboards showing performance, compliance health and audit readiness across your business.

Car dealership sales team using ComplianceTrak FCA compliance software on tablet in showroom
Dealership manager reviewing Vulnerable Customer KPI reporting within ComplianceTrak compliance system

Features That Drive Compliance & Performance

  • Finance Disclosure, Qualification & Product Suitability

  • Configurable Insurance Suitability & Eligibility with Vehicle-based Recommendations

  • Digital Signature Capture (Onsite & Distance Sale)

  • Fully Paperless Workflow with Time/Date-Stamped Audit Trail

  • API Integration with CRM, DMS and Product Providers

  • Multi-Platform Compatibility – PC, Laptop or Tablet

  • Advanced Reporting Suite (including Gabriel Return)

  • Designed for Single Sites or Dealer Groups

 

Loved by sales teams and recognised by compliance leads, ComplianceTrak delivers an intuitive user experience with the controls regulators demand.

How ComplianceTrak Helps in Everyday Dealership Operations

The same process. The same standard. Every customer, every time.

Dealerships choose ComplianceTrak because it makes compliance clear, consistent, and manageable in the real world — not just on paper. It fits the way your team already works and supports them at each step, rather than adding extra tasks.

  • Easy for teams to use day-to-day – The process is guided and logical, so staff don’t have to remember what to do next.

  • Improves the customer experience – Clear explanations and transparent steps help customers feel informed and confident in their decisions.

  • Reduces compliance risk – Every disclosure, decision and signature is captured with a time-and-date stamped audit trail.

  • Works across the whole business – Suitable for single dealerships or groups with multiple locations.​

  • Supports Consumer Duty and TCF  – Evidence of suitability, fairness and good outcomes is built in as standard.

  • Clear oversight and reporting – Management can quickly spot trends, identify training needs and demonstrate control.

  • No more paperwork – Fully digital, secure storage with documents always available when needed.

In short, ComplianceTrak helps your dealership run a safe, fair and transparent compliance process — without slowing down your sales journey.

Ready to Make Compliance Effortless?

Join other UK Join the growing number of UK dealerships using ComplianceTrak to transform their compliance framework.already using ComplianceTrak to manage their compliance with confidence.

Common Questions About Dealership Compliance

Clear, simple answers to how ComplianceTrak supports FCA requirements in everyday dealership operations.

Does ComplianceTrak replace our current sales process?

No. ComplianceTrak fits into the sales journey you already have. It guides your team through the correct FCA steps at the right moment, without changing how you sell vehicles or products.

How does the system help prevent compliance issues before they happen?

The system prompts the correct checks and disclosures as part of the workflow, so important steps can’t be skipped. This reduces errors and ensures every deal is completed consistently and fairly.

Can managers monitor compliance in real time?

Yes. ComplianceTrak provides live oversight across your dealership or dealer group. You can identify trends, spot training needs and see where additional support might be required.

Will my team need lots of training to use ComplianceTrak?

No. The system is designed to be simple and intuitive. Most teams pick it up quickly, and we provide onboarding, training sessions and ongoing support as standard.

How does ComplianceTrak handle remote or distance sales?

All documentation, disclosures and signatures can be completed digitally, so distance sales follow the same compliant process as in-person transactions.

Is ComplianceTrak suitable for dealerships of different sizes?

Yes. Whether you have one site or many, ComplianceTrak scales to match your business. Processes and reporting can be tailored for each location while maintaining a consistent standard.

multiplatform compliance

Multi-platform

Can be used on all platforms - PC, Tablet & Mobile

Dealership compliance solutions

Improves process

Improves compliance process ensuring demonstratable and consistent approach

fca compliance

Digital documents

All documents are time/date stamped including digital signatures and securely stored in the cloud 

consumer credit

Visibility

Can be accessed from anywhere allowing for centralised auditing and administration

general insurance compliance

integration

Integrates into other showroom systems

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ComplianceTrak Ltd is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 914597.  This information can be checked on the Financial Services Register by visiting the FCA's website, register.fca.org.uk, or by contacting the FCA on 0800 111 6768. ComplianceTrak Ltd is a company registered in England and Wales with company number 11095036 at the registered address of 14 Wistanes Green, Wessington, Derbyshire, DE55 6JN. The VAT registration number is 474767541.

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