FCA Clarifies Consumer Duty Regulations on Identifying Vulnerable Customers
The Financial Conduct Authority (FCA) has recently made significant clarifications regarding its Consumer Duty regulations, specifically...
General Insurance under the FCA spotlight
A number of areas of General Insurance (GI) including GAP and scratch and dent insurance have come under new FCA scrutiny in recent weeks...
FCA to ban car dealer's discretionary finance commission
The Financial Conduct Authority (FCA) has opened a consultation in a bid to ban car retailers’ discretionary finance commission model –...
Used car finance led the market recovery in June, reports FLA
The Finance and Leasing Association (FLA) has said that the consumer used car finance sector’s 9% growth by value and 2% by volume drove...
Insurance Distribution Directive - CPD training - Are you ready?
Under the Insurance Distribution Directive which came into force on the 1st October 2018, any sales staff and anyone else involved in...
PPI lawyers ready to react to FCA’s verdict on PCP car finance
Lawyers who led large-scale PPI mis-selling claims are poised to turn their attention on PCPs following the conclusion of the Financial...
Car buyers’ lack of finance understanding presents ‘high potential for mis-selling’
Car buyers’ lack of awareness about car dealers’ obligations when selling finance products suggests a “high potential for mis-selling of...
Car dealers' GAP sales fall 16-23% following FCA compliance legislation
The Financial Conduct Authority has revealed that its GAP insurance sales legislation has led to an average fall in car dealers’ sales of...
Launch of OnTrak e-Learning platform
Exciting news! We are very pleased to announce the launch of our new E-Learning platform OnTrak. OnTrak gives your business the...
Most consumers don't know car dealers' obligations when selling finance and insurance produc
The majority of motorists don’t know that dealers’ sales staff should discuss their financial details when buying a car in finance. A...
