FCA Compliance Training for Automotive Dealers: How OnTrak Supports Competency, Onboarding and Ongoing Staff Development
In today’s FCA-regulated automotive retail environment, training is no longer a tick-box exercise. Car, commercial vehicle, caravan, motorhome and motorcycle dealers must be able to demonstrate staff competence on an ongoing basis, not just confirm that training has been completed.
Jan 6
ComplianceTrak and Forward Motor Finance Announce Strategic Motor Finance and Compliance Partnership
ComplianceTrak, the automotive industry’s leading compliance and training platform, has announced a new partnership with Forward Motor Finance, one of the UK’s most trusted and fast-growing motor finance providers. Together, they are delivering a complete 360-degree solution for franchised and independent car dealers — combining Forward Motor Finance’s flexible, customer-first lending solutions with ComplianceTrak’s intelligent compliance technology and FCA expertise.
Oct 20, 2025
A Step-by-Step Guide to Consumer Duty Governance for Automotive Retailers
The Financial Conduct Authority’s Consumer Duty has reshaped expectations across the automotive retail sector. No longer is compliance simply about avoiding misconduct; it is about proactively delivering better customer outcomes, evidencing oversight, and embedding a culture of accountability.
For dealerships and dealer groups, building robust, repeatable Consumer Duty governance is now business-critical. It protects your customers, strengthens your brand, and supports sustai
Oct 6, 2025
What an Appointed Representative (AR) Can and Cannot Do
An Appointed Representative (AR) plays a key role in the UK financial services sector, particularly in industries such as automotive retail and insurance. Operating under the oversight of a Principal firm authorised by the Financial Conduct Authority (FCA), ARs can carry out regulated activities — but only within the scope of the permissions their Principal holds.
Understanding what an Appointed Representative can do and cannot do is essential for firms to stay compliant
Oct 1, 2025
What an Introducer Appointed Representative (IAR) Can and Cannot Do
When working with Introducer Appointed Representatives (IARs), it’s vital to understand the strict limits of their role under Financial Conduct Authority (FCA) regulations. Many firms confuse IARs with Appointed Representatives (ARs), but the two operate very differently. Misunderstanding these distinctions can lead to serious compliance risks and potential FCA enforcement action.
Sep 23, 2025
