Embedded Compliance in F&I Sales: FCA Consumer Duty & What Dealers Need to Know
Learn how embedded compliance in F&I sales is transforming UK car dealerships under FCA Consumer Duty, and what dealers must do to evidence good customer outcomes.
May 5
FCA Training & Competence Rules for Car Dealers — A Practical Guide
For FCA-authorised motor dealers, Training & Competence (T&C) is far more than a regulatory requirement. It is a core part of ensuring staff provide appropriate financial products, treat customers fairly, and deliver good outcomes.
Yet in many dealerships, training is still treated as a tick-box exercise — annual courses are completed, certificates are stored, and little attention is paid to whether employees can actually demonstrate competence.
Mar 13
Direct FCA Authorisation vs AR vs IAR — What’s Best for Your Dealership?
Direct FCA Authorisation vs AR vs IAR explained for UK car dealerships. Learn the key differences, responsibilities and which FCA route is right for your business.
Feb 10
FCA Consumer Duty & F&I Sales — What Dealers Need to Know
The FCA’s Consumer Duty represents one of the biggest regulatory shifts for UK motor dealers selling finance and insurance products. It goes far beyond Treating Customers Fairly and fundamentally changes how dealers must design, sell, evidence, and monitor F&I activity.
Feb 2
Vulnerable Customers in Dealerships: How InsightTrak Improves Support
Supporting vulnerable customers in dealerships is now a core expectation across the UK automotive sector. Dealer groups must be able to identify vulnerability early, offer meaningful support, and evidence the actions taken — all while maintaining a smooth, professional customer journey. InsightTrak has been designed specifically for automotive retailers to make this process simpler, more consistent, and fully integrated with ComplianceTrak.
Jan 29
