The latest news from ComplianceTrak and the industry

November 20, 2018

Under the Insurance Distribution Directive which came into force on the 1st October 2018, any sales staff and anyone else involved in insurance distribution, selling, or transacting on insurance contracts for all types of insurance must complete a minimum of 15 hours o...

September 13, 2018

Lawyers who led large-scale PPI mis-selling claims are poised to turn their attention on PCPs following the conclusion of the Financial Conduct Authority’s (FCA) investigation into car finance, it has been claimed.

Car finance expert and ex-NACFB director Graham Hill be...

September 7, 2018

Car buyers’ lack of awareness about car dealers’ obligations when selling finance products suggests a “high potential for mis-selling of F&I products”, according to Alphera Financial Services.

The finance provider’s newly-published Consumer Attitudes to Car Finance repo...

August 1, 2018

The Financial Conduct Authority has revealed that its GAP insurance sales legislation has led to an average fall in car dealers’ sales of the add-on insurance product of between 16 and 23%.

The FCA published the results of a report into the effects of new compliance leg...

May 30, 2018

Exciting news! We are very pleased to announce the launch of our new E-Learning platform OnTrak.

OnTrak gives your business the functionality you need to support a truly modern training programme, delivering up to date compliance training courses, saving you administrat...

May 10, 2018

The majority of motorists don’t know that dealers’ sales staff should discuss their financial details when buying a car in finance.

A study by Alphera Financial Services revealed 64% are unaware of salespeople’s obligations around understanding a customer’s financial ne...

April 25, 2018

ComplianceTrak is pleased to confirm that we will be exhibiting our compliance software ComplianceTrak at the CDX18 motor trade event on 21st - 22nd May at Manchester Central Convention Complex.

More than 1,500 delegates attended the free event last year, but 2018...

April 9, 2018

The Financial Conduct Authority has re-stated its intention to focus on transparency, affordability and car dealers' comission arrangements in its Business Plan 2018/19 as an investigation continues into the motor finance sector.

The FCA, which published a sector-s...

March 27, 2018

In July 2017, the FCA consulted on non-handbook guidance in consultation GC17/6. The consultation sought views on guidance to assist firms in identifying features of their incentive or performance management arrangements that might give rise to potential harm to consum...

March 15, 2018

The Financial Conduct Authority has said that it will continue investigations into the “risk of harm” posed by motor finance, with its final findings expected to be delivered in September.

In its FCA motor finance investigation update, published today, the FCA revealed...

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Insurance Distribution Directive - CPD training - Are you ready?

November 20, 2018

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