News

Over the past few years, the Financial Conduct Authority (FCA) has taken a more proactive approach to supervising regulated firms, particularly in sectors such as automotive retail, where compliance with Consumer Credit and General Insurance rules is under greater scrutiny. One of the ways this is being delivered is through Multi-Firm FCA Visits—a focused initiative where the regulator visits a group of firms within the same sector to assess how well key regulatory requiremen

The FCA’s Consumer Duty represents a fundamental shift in how UK motor dealers must treat customers, requiring firms to act to deliver good outcomes, provide fair value, and ensure clear, customer-friendly communication across the entire sales journey.

In this article, we’ll explore the key downsides of using a paper-based FCA compliance system, the potential risks it poses to dealerships

Our recent research has uncovered a concerning trend: fewer than 1% of customers are being identified as vulnerable

Modern FCA compliance software such as ComplianceTrak is designed to streamline the complexities of regulatory adherence.

The automotive industry operates in a highly regulated environment, where compliance with the Financial Conduct Authority (FCA) and other...

The automotive industry has always been heavily regulated, with compliance being a crucial element in maintaining trust, transparency,...

The Financial Conduct Authority (FCA) has opened a consultation in a bid to ban car retailers’ discretionary finance commission model –...