Supporting Dealers with the FCA’s Consumer Duty
The FCA’s Consumer Duty represents a fundamental shift in how UK motor dealers must treat customers, requiring firms to act to deliver good outcomes, provide fair value, and ensure clear, customer-friendly communication across the entire sales journey.
Jun 7, 2025
The Pitfalls of a Paper-Based FCA Compliance Process for Automotive Dealers
In this article, we’ll explore the key downsides of using a paper-based FCA compliance system, the potential risks it poses to dealerships
Feb 20, 2025
Vulnerable Customers A Critical Gap in Compliance Processes
Our recent research has uncovered a concerning trend: fewer than 1% of customers are being identified as vulnerable
Feb 12, 2025
The Link Between FCA Compliance Software and Better Sales & Customer Outcomes
Modern FCA compliance software such as ComplianceTrak is designed to streamline the complexities of regulatory adherence.
Jan 22, 2025
How FCA Compliance Software Can Save Time and Reduce Risk for Dealer Groups
The automotive industry operates in a highly regulated environment, where compliance with the Financial Conduct Authority (FCA) and other...
Jan 13, 2025
Meeting Consumer Duty Standards: What Automotive Dealers Need to Know
The automotive industry has always been heavily regulated, with compliance being a crucial element in maintaining trust, transparency,...
Jan 7, 2025
FCA to ban car dealer's discretionary finance commission
The Financial Conduct Authority (FCA) has opened a consultation in a bid to ban car retailers’ discretionary finance commission model –...
Sep 11, 2020
