Feb 12
Vulnerable Customers A Critical Gap in Compliance Processes
Our recent research has uncovered a concerning trend: fewer than 1%Â of customers are being identified as vulnerable
Jan 20
FCA Consumer Duty vs Vulnerable Customer Care: Understanding the Overlap
The FCA’s Consumer Duty  and Vulnerable Customer Care  frameworks share a common goal: ensuring fair treatment and positive outcomes...
Jan 7
Meeting Consumer Duty Standards: What Automotive Dealers Need to Know
The automotive industry has always been heavily regulated, with compliance being a crucial element in maintaining trust, transparency,...
Sep 4, 2024
FCA Clarifies Consumer Duty Regulations on Identifying Vulnerable Customers
The Financial Conduct Authority (FCA) has recently made significant clarifications regarding its Consumer Duty regulations, specifically...
