Supreme Court Ruling on Motor Finance Commissions: What Dealers Must Know in 2025
The Supreme Court’s landmark decision in the Hopcraft, Wrench, and Johnson motor finance cases has delivered long-awaited clarity for the industry. While the ruling removes a significant portion of financial risk for motor dealers and lenders, it also places a renewed focus on commission disclosure, fair treatment of customers, and compliance with FCA rules.
Aug 25, 2025
FCA Consumer Duty for Car Dealers: Is Your Dealership Really Prepared?
For dealerships involved in arranging finance or selling insurance products, the FCA Consumer Duty for car dealers requires a shift in how businesses demonstrate that customers receive fair value, clear information, and positive outcomes throughout the sales journey.
While many dealerships believe their compliance frameworks are already robust, Consumer Duty requires more than traditional documentation. Firms must now be able to evidence that customer outcomes are monitored
Jul 22, 2025
Identifying & Supporting Vulnerable Customers in the Automotive Showroom
Supporting vulnerable customers within automotive dealerships is both an ethical responsibility and a regulatory expectation. With the FCA placing greater focus on Consumer Duty and the fair treatment of customers, dealerships must be able to identify vulnerability, respond appropriately, and evidence the support provided throughout the entire sales and finance journey.
Jun 30, 2025
FCA Consumer Duty 2025 – What Car Dealers Need to Know
The Financial Conduct Authority (FCA) introduced Consumer Duty to raise standards across the financial services industry, and the automotive sector is firmly in the spotlight in 2025. For car dealers offering finance and insurance products, Consumer Duty is no longer just guidance, it’s a mandate shaping how businesses interact with customers and deliver outcomes.
Jun 17, 2025
Are You REALLY Ready for a Multi-Firm FCA Visit? A Practical Compliance Guide
Over the last few years the Financial Conduct Authority (FCA) has dramatically increased how often it engages with regulated firms. A key focus for 2025/26 is multi-firm FCA visits — coordinated reviews across several firms in the same sector, especially where Consumer Credit and General Insurance compliance risks are high.
Jun 10, 2025
